A Trip to DC Part II

The first class I went to was "Please Sue Me 2006". It was excellent and a riot. The speaker was quite animated, really funny and had a lot of excellent information. I loved it. I really enjoy speakers who are funny and informative at the same time.
Then I went to "Building a Better Perfromance Management System From the Inside Out" and I really got a lot out of that. I am now armed with some really great things to do to the review system! I'm very worked up

Then after lunch and long wander through the Expo (again, with another 4,000 freebie marketing items making their way into my unwitting posession), we went to our respective classes - that's when Vana did the Wage & Hour thing. I went to "Beast Management: Managing Difficult People in the Workplace" - oh, that was delightful! There are five different types of really difficult people:
The Great White [Shark] - the aggressive but in control person
The Babboon - the aggressive but out of control person
The Mule - the passive aggressive person
The Viper - the stealthy individual who can be very manipulative
The Mug Wump - (I know what that is - it's a character/creature out of one of the C.S. Lewis books) power through weakness
I learned a lot of tips on how to deal with these individuals - and I have done all the benchmarks things one should not do when dealing with these types. Unfortunately for me. I'm a strong personality and usually firm and confident, but I still occasionally fall into those traps. The presenter was again delightful!
The last one was called "Dealing with Negativity in the Workplace", done by Steve Gilliland. He was delightful!


Two more days to go - yay! I'm so hoping the weather will play more nice!
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