The 911 System
A panicking parent called 911. Then the panicking parent began to calm down and hung up on 911, thinking the call hadn't completed. The dispatch officer called back three times, but panicking parents' parent, who doesn't really speak or understand English hung up on the dispatch officer. Ouch. We arrived and the one-year-old child looked and reacted normally. He was like every one-year-old in the world - only mommy and daddy can touch me. Who're all these strangers in the house? What's this thing on my finger? Why am I up at 2200? We checked him and the panicking parents said they'll just take him to the doc tomorrow. Perfect. If we go back, which is fine, then they go to the hospital. We allow patients one RMA but if we are called back it indicates a problem, so off to the hospital you go! I'm thinking this is one call we won't have again. One-year-old children barf. A fact of life. I didn't log a singe call in September. Not one. Not even a half. I...